Fractional DevOps
Scaling infrastructure without hiring a DevOps team
Post-MVP, scaling
Company
SaaS product
Stage
The situation
As the product grew, the CTO spent more and more time on infrastructure instead of product development.
Hiring a full-time DevOps engineer felt too early —
and too expensive.
Hiring a full-time DevOps engineer felt too early —
and too expensive.
What went wrong
Costs were growing faster
than the business.
than the business.
CTO acting as part-time DevOps
No clear on-call or incident ownership
Infrastructure scaling slower than product growth
Growing operational risk and burnout
The result
Infrastructure scaled 3×
No increase in infrastructure costs
SLA 99.95% achieved
CTO returned focus to product and strategy
COO feedback
We stopped firefighting infrastructure issues and got back
to building the product.
to building the product.
How Soft Launch Technologies helped
We introduced fractional DevOps support:
Took ownership of infrastructure operations
Improved monitoring and incident response
Supported scaling without increasing costs
Acted as an external DevOps team
