Fractional DevOps

Scaling infrastructure without hiring a DevOps team

Company
SaaS product
Stage
Post-MVP, scaling

The situation

As the product grew, the CTO spent more and more time on infrastructure instead of product development.
Hiring a full-time DevOps engineer felt too early — and too expensive.

What went wrong

  • CTO acting as part-time DevOps
  • No clear on-call or incident ownership
  • Infrastructure scaling slower than product growth
  • Growing operational risk and burnout

Costs were growing faster than the business.

How Soft Launch Technologies helped

We introduced fractional DevOps support:

  • Took ownership of infrastructure operations
  • Improved monitoring and incident response
  • Supported scaling without increasing costs
  • Acted as an external DevOps team

The result

  • Infrastructure scaled 3×
  • No increase in infrastructure costs
  • SLA 99.95% achieved
  • CTO returned focus to product and strategy

COO feedback

We stopped firefighting infrastructure issues and got back to building the product.

Start with a Infra Audit — €499

Find out where your infrastructure will fail — before it does. Short audit, clear risks, no fluff.